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How wi888 Handles Your Personal Information

When you open an account with wi888, you share information with us — and this policy sets out exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionPayment data handled securelyJazzCash, Easypaisa, Raast privacyYour access and deletion rightsPakistan-applicable policy

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat on the wi888 site, by email through the contact form in your account dashboard, or by raising a ticket via the Help section on mobile. We aim to acknowledge privacy requests within a reasonable timeframe and will confirm the steps we take in writing.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply a layered approach to data security across account login, payment processing and session management. Every account on wi888 uses SSL-encrypted connections, and your JazzCash, Easypaisa or Raast transaction records are never stored in plain text. Here is how each area of data handling works in practice.

Cookie and Session Data

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

JazzCash, Easypaisa and Raast transaction data passes through encrypted channels. We store only the reference details needed to verify and reconcile your account ledger.

Account Access and Retention

Your account credentials are hashed and never visible to support staff in plain form. Data is retained while your account is active and for the period required by applicable financial rules.

Requesting Changes or Deletion

You can request a copy of your data or ask us to delete it by contacting support through your account dashboard. We confirm every data action in writing so the process is transparent.

What We Collect and Why We Use It

wi888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, contact details, date of birth and account credentials. When you make a deposit or withdrawal using JazzCash, Easypaisa or Raast, we also record the transaction reference, wallet identifier and amount to process your request

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and maintain an accurate account ledger. Device data such as your IP address, browser type and session timestamps are logged automatically; this helps us detect unusual access patterns and keeps your account secure. We do not sell your personal data to third parties. We may share
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limited information with payment processors like JazzCash and Easypaisa solely to complete the transaction you initiated. Where local law requires it, we may disclose data to regulatory bodies operating in eligible regions. Data retention periods vary by category: account credentials are held for the life of
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your account, while transaction records may be kept longer where financial compliance requires it. Your data is stored on servers protected by SSL encryption. Use of this platform is subject to local law and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

These are the questions we hear most often about how wi888 handles personal data. If your question is not listed here, raise it through the Help section in your account.

We collect your name, email address, mobile number, date of birth and the login credentials you create. This is the minimum needed to verify your account and process transactions.

We record transaction references and wallet identifiers to process deposits and withdrawals. Full wallet credentials are never stored on our servers; they pass directly through the payment provider's encrypted system.

Yes. Submit a data access request through the Help section in your account dashboard or via live chat. We will confirm receipt and provide a summary of the data we hold for your account.

Contact support through your account dashboard with a written deletion request. We will review it, confirm any retention obligations that apply, and complete the deletion within a reasonable period.

We share limited data only with payment processors like JazzCash and Easypaisa to complete your transactions. We do not sell personal data. Disclosure to authorities happens only where local law requires it.

Account data is held while your account remains active. Transaction records, including Raast and Easypaisa references, may be retained for a longer period where financial compliance rules in eligible regions require it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How wi888 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Cookie and Session Data

Payment Data Security

Account Access and Retention

Requesting Changes or Deletion

Your Privacy Policy Questions

01 What personal information does wi888 collect when I register?

02 Does wi888 store my JazzCash or Easypaisa wallet details?

03 Can I request a copy of the data wi888 holds about me?

04 How do I ask wi888 to delete my personal data?

05 Does wi888 share my data with third parties?

06 How long does wi888 keep my account and payment data?

Privacy Policy

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